Privacy Policy

1. Information We Collect on This Website

When you buy RGB OBD or contact us, we collect:

• The VIN (Vehicle Identification Number) you enter at checkout — the licence is issued to it
• The email address Stripe passes back after payment, so we can send your receipt and download link
• Order details (the amount paid and when)
• Messages you send us through the contact form
• Basic technical information such as IP address and browser type
• When you press a download button: whether it was on Android, an iPhone or iPad, or a computer, and the answer you pick under the install steps (it installed, the phone blocked it, or something else)

2. Payments

All payments are processed by Stripe. Your card details are entered on Stripe's secure checkout page and never touch our servers. Stripe's handling of your data is governed by its own privacy policy.

3. What the App Sends (and What It Doesn't)

The app talks to our server at a few set moments, all of them about your licence:

• When you register a car (including starting its free trial): the VIN it read from the car; the car's year, make, model and variant as set in the app; the device's make and model, Android version and app version; and the OBD adapter's name, type and the protocol it connected with. Our server also receives the request's IP address and the standard identification Android sends with every web request (its user agent). We keep a record of every registration attempt, whether it was allowed or not, including the approximate area the IP address belongs to (city, region and country), which we look up through the ip-api.com service.
• When the app starts with an internet connection: it checks each registered car's licence or trial, sending the VIN, the car's details and the device and app version; checks whether an app update is out; and collects any message we have sent to that VIN, such as a reply from support or a discount on a licence. Closing one of those messages tells us it was read. We record when each car last used the app and its latest car details.
• When you deregister a car or transfer its licence: the old and new VINs, and the device key created when the car was first registered. That key protects your licence: only the device holding it can move the licence. We keep a record of each transfer.
• While you set the app up: anonymous setup steps, so we can see where installs get stuck. Each one says which step happened (the app opened, demo mode tried, the adapter list opened, an adapter picked or connected, the car connected, the VIN read or typed, a registration sent and its answer) or what stopped it (Bluetooth permission refused, no Bluetooth, nothing paired, a connection or VIN read that failed), with a short reason such as the error type or the car's protocol. It comes with a random install number the app makes when it is first opened, the device's make and model, its Android version, the app version, which app installed it (such as your browser) and when. Our server also receives the IP address, which we use to look up the country through ip-api.com. The install number is not linked to your VIN, your purchase or your email address.

If the car has no licence yet, registering starts its free trial, and we keep a record of the VIN with the time its trial started and ends, so each car gets one trial.

While the speed-limit sign is enabled (it is on by default and can be switched off in the app's settings), the app also sends the car's GPS position as you drive into a new area. The position is used once, to answer with the speed limits of the surrounding few kilometres of road, and is never stored or logged — we keep the road data (from OpenStreetMap, © OpenStreetMap contributors), not where anyone has been. When we don't have an area's road data yet, our server fetches it from OpenStreetMap's Overpass service by map area; neither your position nor anything about your device is sent to them. With the sign switched off, no position is ever sent.

That is the complete list. Your gauges, trips, fuel figures, timing runs, diagnostic scans and settings stay on your device. The app never sends a Bluetooth address, phone number, email address or advertising ID; it has no ads, no user accounts, no third-party analytics and no tracking, and it never uploads your driving data.

4. How We Use Your Information

• To issue and validate your vehicle licence when the app registers or transfers
• To run each vehicle's one free trial, and stop it being started again
• To send your receipt and keep your download link working
• To respond to your enquiries, and to work out what went wrong when the app won't register a car (which car, device and adapter were involved)
• To send a message to the app for a VIN, such as a reply from support or a discount on a licence for a car that tried to register
• To see where people get stuck downloading, installing and setting up the app, so we can fix those steps
• To detect and prevent fraud or abuse

5. Cookies

This website uses essential cookies only (session and security cookies that keep the checkout working). No advertising or third-party tracking cookies.

6. Data Sharing

We do not sell or rent your personal information. Data is shared only with the service providers needed to run this store, or when required by law: Stripe for payments, our hosting provider, ip-api.com (which receives the IP address of an app registration or setup report, to tell us its approximate location) and OpenStreetMap's Overpass service (which receives only the map area the speed-limit sign needs, never your position or device).

7. Data Retention & Your Rights

We keep purchase and licence records for as long as your licence is active and as the law requires: the VIN register is what keeps your app registered, so it lives as long as your licence does. Free-trial records are kept for the same reason they exist, so a vehicle's trial can't be started a second time. Registration attempts and licence transfers are kept as the history of each VIN's use of the app, for support and to stop licences and trials being misused. Setup steps are kept as the history of how installs go, so changes to the app and the install instructions can be compared. You may request a copy of the personal data we hold about you, or ask us to correct or delete it, by contacting us.

8. Contact

Questions about this policy? Contact us.